Business Process Management BPM

In light of the rapid transformations taking place in today’s business environment, organizations are increasingly required to adopt effective methodologies to manage their operations and processes in a scientific and systematic manner. Business Process Management (BPM) provides a comprehensive framework that contributes to enhancing institutional performance and operational efficiency by managing processes in alignment with strategic goals and delivering sustainable value to customers.

Target Audience:
The program is designed for executive managers and operations coordinators seeking to improve institutional performance through professional process management, professionals and employees working in quality improvement and performance management, individuals interested in learning how to enhance and develop organizational processes, and those looking to build a professional career path in process management.

Program Objectives:
The program aims to equip participants with the essential knowledge and practical skills necessary to understand and manage business processes in organizations through a structured and applied approach. It focuses on enabling trainees to comprehend the BPM lifecycle, providing them with core knowledge and globally recognized methodologies, while emphasizing the integration of theoretical understanding with hands-on application through interactive workshops and case studies. This enables a deep understanding of how to manage, analyze, design, model, document, monitor, evaluate, and improve organizational processes to achieve operational excellence.

Program Topics Include:

• Foundational knowledge of general concepts and key terminology to build a comprehensive understanding of Business Process Management.
• Core principles and key enablers for successfully implementing BPM within organizations.
• The importance of BPM in learning organizations striving for institutional excellence.
• Linking process management to the strategic dimension and emphasizing the importance of alignment with organizational strategy and objectives.
• Developing a smart BPM strategy as a foundational step toward success.
• The BPM lifecycle model and framework (implementation steps) according to best practices and international methodologies.
• Analysis and design of the value chain and the role of various process types in creating and sustaining benefit and competitive advantage.
• Skill development and practical application of BPM knowledge areas and lifecycle stages, and effective leadership of the operations team.

Program Outcomes:

• Grasping the core concepts and general principles of Business Process Management and its significance for organizations aiming for operational excellence.

• Acquiring knowledge of the fundamentals of excellence and the success factors and pillars of process and workflow management.

• Ability to formulate an effective strategy for managing operations and workflows, and applying it step-by-step in the organization.

• Understanding the importance of aligning business processes and procedures with the strategic plan and institutional goals, and the need for harmony between them.

• Familiarity with the BPM lifecycle, identifying its key components and framework according to leading global methodologies and practices.

• Capability to design and analyze the value chain and understand its central role in process management and delivering sustainable customer value.

• Understanding the fundamentals of process architecture and the necessity of linking it efficiently and effectively with the value chain.

• Developing skills in process design and analysis, documentation, and modeling using advanced tools, techniques, frameworks, and models.

• Enhancing the ability to lead the process management team and inspire others to support the success of development and continuous improvement projects through the five maturity levels of CMMI.

Our training methodology, ADDCE, ensures specialized training that is tailored to your needs. Join us today and unlock the full potential of your organization!

Have questions or want to learn more? Our team is here to help. Contact us directly for further inquiries and let’s start your journey together!

Want to learn more about our program before registering? Download our comprehensive brochure today and discover how our Program can help you.