23/5/2025
As part of its ongoing commitment to building the capacities of Syrian professionals and enabling them to lead institutional transformation and enhance performance across various sectors, the Excellence and Leadership Academy organized the advanced training program titled “Business Process Management – From Strategy to Execution.” The program was offered as a free training grant and conducted online from May 18 to 23, 2025, with a total of sixteen training hours.
The program aimed to equip participants with essential knowledge and practical skills to understand and manage institutional processes using scientific and applied approaches. It focused on professional methodologies and tools that improve operational efficiency and drive organizational excellence. The program was delivered by Eng. Raed Sharafeddine, a certified trainer in leadership empowerment and business process management, who brought extensive training experience and an interactive professional approach. Through this, participants gained a comprehensive understanding of the BPM lifecycle, including process analysis, modeling, and improvement, while linking these processes to strategic goals and value chains. The training also covered leading BPM teams and implementing continuous improvement initiatives.
The program witnessed active engagement from participants representing diverse sectors—including professionals in quality management, strategic planning, institutional development, operations management, and community initiatives. Participants shared experiences and benefited from hands-on applications and interactive discussions, which deepened their understanding of globally recognized frameworks and best practices in the field.
At the conclusion of the program, participants received official certificates of participation from the Excellence and Leadership Academy. They expressed high satisfaction and appreciation for the organization and the richness of the content, affirming the professional value they gained and their readiness to apply the acquired skills within their work environments.
